Tectonics provides customer relationship management (CRM) solution for mid-market companies, housing all the critical business information an organization needs to develop effective sales, marketing and customer service strategies. It gives your sales marketing and customer service professionals, from associate to executive level.
Tectonics newest CRM package provide a detailed snapshot of the complete customer and prospect relationship, including account history and organizational hierarchy. The solution is linked with the IVR Server most of the queries of the customers will be resolved their and then by pre recorded solutions/ information and if customer desires then call will be transfer to the agent for a real time solution.
We provide you not only the software and services. We stay with you until you succeed and reach your business goals with Tectonics CRM. We think for our clients.
Tectonics easy to use CRM solution empowers an organization to build stronger, more profitable relationships with customers and prospects. As a CRM solution provider, you can count on us to help you stay in touch with the most up-to-date data and the most effective communication tools.
And because your company is one of a kind, you might want to run your CRM system in a specific way. That's not a problem with Tectonics CRM Solution. We let you customize your CRM solution, from how the interface looks, to the type of logic built into the system. You can customize the application yourself using our Built-in Form and Report Editor.