Provisioning converged services is a complex and sometimes formidable process. Although converged services are marketed and sold to customers as a single bundle, they typically require separate, parallel fulfillment scenarios. These processes are even more complex downstream because they require the engagement of multiple technology silos. As a result, provisioning times and costs increase substantially, and this limits a service provider's ability to deliver services that have been ordered and to introduce new services flexibly.

The Tectonics Service Provisioning & Activation module enables service providers to automate and optimize the entire service delivery process from service design and resource assignment, to order taking, service turn on, and upstream systems notification.

THE MODULE INCLUDES THE FOLLOWING KEY COMPONENTS:

• Service design automation
• Service activation

KEY BENEFITS INCLUDE:

• Flexibility and openness to accelerate the rollout of new services
• A high level of process automation to increase provisioning success rates
• Service design and service activation combined in one module to enable zero-
touch provisioning
• Increase operational efficiency from flow-through service activation
• Eliminate errors and fallout, reducing customer churn
• Simple integration
• Order Taking can be through IVR or SMS